Cross Culture Understanding United States VS United Kingdom
Hello guys
how do you do?
Btw
welcome to my baffling blog. This page I shall write the cultures of two fascinating
countries that I believe that you all wanted too. They are America (United
States, US) and Britain (United Kingdom, UK). So, they both not only have
differences in accent, or perhaps choice the vocabulary that I ever wrote
before, but they both have the differences in point of view geography, system
of government and the most significance that they both have the difference in culture.
Alright, I think you all had known some food
products that unfamiliar such as coca cola, burger, oreo, kinder, nestle, etc
these are the products of America. America has many varies of snack products,
that’s why American’s Films usually show many food while the films are going
on. But It differs toward England, which is more refer to limited product,
British had known as a country who keep the kingdom included food product. They
prefer to eat a cup of coffee and a sandwich as their have breakfast and if
they have lunch, British prefer to eat an egg, some sausages, a piece of beef
etc. Hmmm did you know Cadbury? One of labels chocolate that hugely smooth, I like
your chocolate seriously huffttt.
Do you know what is culture ?
Ki Hajar Dewantara said that culture is meant the fruit of human mind is
the result of the struggle of man against two string influences, the nature of
the times and is a testament to the triumph of human life to overcome the
obstacles and hardships I life and livelihood in order to achieve salvation and
happiness at the birth is orderly and peaceful. It means that culture such as the customs, habit, arts, social
institutions, and achievements of a particular nation, people, or other social
group.
Each people have an
uniqueness, as well each countries having too. Btw, do you know the differences
of them? The differences culture between US and UK? Or did you ever meet
American or British? Or did you ever do traveling with them? Or did you ever
love American girl/boy or British girl/boy? Or did you ever love songs or films
of them? Or did you ever love me? Haha just kidding. :D
- figure the culture of American creation
- figure the culture of British
Okay guys those are a little bit about them for more clear I shall give to you all the differences of
them. I was collecting the data by use Internet. Yaa we should to recognize
that we hugely helped by its. We shouldn’t to go to another places to get many
information, just stay on your computer or gadget, we can open the world and we
be able to get many data, knowing , science, tech, and etc. And for references you can see the bottom of
these pages.
American Society and Culture
American
culture encompasses the customs and traditions of the United States.
"Culture encompasses religion, food, what we wear, how we wear it, our
language, marriage, music, what we believe is right or wrong, how we sit at the
table, how we greet visitors, how we behave with loved ones, and a million
other things," said Cristina De Rossi, an anthropologist at Barnet and
Southgate College in London.
The United
States is the third largest country in the world with a population of more than
325 million, according to the U.S. Census Bureau. A child is born every 8 seconds,
and a person dies every 12 seconds.
In addition
to Native Americans who were already living on the continent, the population of
the United States was built on immigration from other countries. Despite recent
moves to close the U.S. borders to new immigrants and refugees,
a new immigrant moves to the United States every 33 seconds, according to the
Census Bureau.
Because of
this, the United States is one of the most culturally diverse countries in the
world. Nearly every region of the world has influenced American culture, most
notably the English who colonized the country beginning in the early 1600s.
U.S. culture has also been shaped by the cultures of Native Americans, Latin
Americans, Africans and Asians.
The United
States is sometimes described as a "melting
pot" in which different cultures have contributed their own
distinct "flavors" to American culture. Just as cultures from around
the world have influenced American culture, today American culture influences
the world. The term Western culture often refers broadly to the cultures of the
United States and Europe.
The way
people "melt" in the United States differs. "Different groups of
immigrants integrate in different ways," De Rossi told Live Science.
"For example, in the United States, Catholic Spanish-speaking communities
might keep their language and other cultural family traditions, but are
integrated in the urban community and have embraced the American way of life in
many other ways."
The
Northeast, South, Midwest, Southeast and Western regions of the United States
all have distinct traditions and customs. Here is a brief overview of the
culture of the United States.
Language
There is no
official language of the United States, according to the U.S. government. While
almost every language in the world is spoken in the United States, the most
frequently spoken non-English languages are Spanish, Chinese, French and
German. Ninety percent of the U.S. population speaks and understands at least
some English, and most official business is conducted in English. Some states have official or preferred
languages. For example, English and Hawaiian are the official languages in Hawaii.
The Census
Bureau estimates that more than 300 languages are spoken in the United States.
The bureau divides those languages into four categories: Spanish; other
Indo-European languages, which includes German, Yiddish, Swedish, French,
Italian, Russian, Polish, Hindi, Punjabi, Greek and several others; Asian and
Pacific Island languages, including Chinese, Korean, Japanese, Thai, Tamil and
more; and "all other languages," which is a category for languages
that didn't fit into the first three categories, such as Hungarian, Arabic, Hebrew,
languages of Africa and languages of native people of North, Central and South
America.
Religion
Nearly every
known religion is practiced in the United States, which was founded on the
basis of religious freedom. About 71 percent of Americans
identify themselves as Christians, according to information gathered by
the Pew Research Center, a nonpartisan research group, in
2017. The research also found that about 23 percent had no religious
affiliation at all and around 6 percent of the population is made up
non-Christian religions.
The number of
people who identify with no religion seems to be decreasing. According to the Pew Research Center, this category is expected to
drop from 16 percent in 2015 to 13 percent in 2060.
American
style
Clothing
styles vary by social status, region, occupation and climate. Jeans, sneakers,
baseball caps, cowboy hats and boots are some items of clothing that are
closely associated with Americans. Ralph Lauren, Calvin Klein, Michael Kors and
Victoria Secret are some well-known American brands.
American
fashion is widely influenced by celebrities and the media, and fashion sales
equal around $200 billion per year, according to a paper published by Harvard University in 2007. More and more
Americans are buying fashion, electronics and more online. According to the
Census Bureau, U.S. retail e-commerce sales for the first quarter of 2017 totaled around $98.1 billion.
American
food
American
cuisine was influenced by Europeans and Native Americans in its early history.
Today, there are a number of foods that are commonly identified as American,
such as hamburgers, hot dogs, potato chips, macaroni and cheese, and meat loaf.
"As American as apple pie" has come to mean something that is
authentically American.
There are
also styles of cooking and types of foods that are specific to a region.
Southern-style cooking is often called "American comfort food" and
includes dishes such as fried chicken, collard greens, black-eyed peas and corn
bread. Tex-Mex, popular in Texas and the Southwest, is a blend of Spanish and
Mexican cooking styles and includes items such as chili and burritos, and
relies heavily on shredded cheese and beans. Jerky, dried
meats that are served as snacks, is also a food that was created in the United
States, according toNPR.
The arts
The United
States is widely known around the world as a leader in mass media production,
including television and movies. According to the U.S. Department of Commerce, the United States
comprises one-third of the worldwide media and entertainment industry.
The
television broadcasting industry took hold in the United States in the early
1950s, and American television programs are now shown around the world. The
United States also has a vibrant movie industry, centered in Hollywood,
California, and American movies are popular worldwide. The U.S. film industry
earned $31 billion in revenues in 2013, and is expected to reach $771 billion
by 2019, according to the U.S. Department of Commerce.
The United
States' arts culture extends beyond movies and television shows, though. New
York is home to Broadway, and Americans have a rich theatrical history.
American folk art is an artistic style and is identified with quilts and other
hand-crafted items. American music is very diverse with many, many styles,
including rhythm and blues, jazz, gospel, country and western, bluegrass, rock
'n' roll and hip hop.
Sports
The United
States is a sports-minded country, with millions of fans who follow football,
baseball, basketball and hockey, among other sports. Baseball, which was developed in colonial
America and became an organized sport in the mid-1800s, is known as America's
favorite pastime, although its popularity has been eclipsed by football for the
past three decades, according to the Harris Poll.
American holidays
Many holidays
are celebrated only in the United States. Americans celebrate their
independence from Britain on July 4. Memorial Day, celebrated on the last
Monday in May, honors those who have died in military service. Labor Day,
observed on the first Monday in September, celebrates the country's workforce.
Thanksgiving, another distinctive American holiday, falls on the fourth
Thursday in November and dates back to colonial times to celebrate the harvest.
Presidents' Day, marking the birthdays of George Washington and Abraham Lincoln, is a federal holiday that occurs on
the third Monday in February. The contributions of veterans are honored on
Veterans' Day, observed on Nov. 11. The contributions of civil rights
leader Martin Luther King Jr. are remembered on the third
Monday in January.
Basic Etiquette
· It
is often considered impolite to ask a direct question about someone’s salary,
wealth, weight or age.
· People
do not generally wait to be introduced and will begin speaking with strangers
as they stand in a queue or sit next to each other at an event. Non-Americans
can interpret this informality as too direct or even rude, but it’s simply the
level of friendliness that they’re comfortable with.
· If
someone coughs while you are smoking, it is an indication that you should
extinguish the cigarette.
· It
is impolite to pick your teeth without using a toothpick in public.
· It
is acceptable to be a ‘fussy eater’ in America and refuse some foods without
explanation.
· Americans
place a big importance on time, often saying, “time is money” to be spent and
saved like a commodity. Thus, punctuality is particularly important to them.
Delay is not easily tolerated in a country where everything is tailored to
convenience as much as possible.
Tipping
· Hospitality
wages in America are much lower than those in Australia, so waiters, waitresses
and service attendants depend on tips to make their living. Accordingly,
restaurants that offer table service do not include the service charge in the
cost of the bill.
· Americans
usually tip 15-20% of the cost of the meal as a general standard. Less or more
can be tipped depending on the quality of the service; if it was so awful that
you would never eat there again, you may leave a tip of 2 cents. Doing so shows
that you did not forget to tip and were bitterly unimpressed.
· Taxi
drivers, hairdressers and barbers also expect similar tip percentages.
· Bell
hops or valet parkers only expect about $1 as a tip.
Gifts
· Gifts
are usually only given on special occasions and are almost always accompanied
by a card.
· People
tend to open gifts in front of the giver, either upon receiving them or later
along with other presents.
· For
occasions that require a gift (e.g. birthday, wedding, baby shower), a modest
value of about $25 is acceptable unless you know the recipient very well.
· Gifts
that are given as a personal gesture outside of special occasions are often
grander or more heartfelt. For example, to reflect deep gratitude for a favour
someone has done for you, you may give them sports tickets or take them to an
expensive restaurant.
· Token
gifts may be given when visiting a house (e.g. wine, chocolate).
Visiting
· Arrange
a visit before going to an American’s house. Do not arrive unannounced or bring
friends and family with you unless you’ve asked them beforehand.
· Call
ahead if you will be arriving more than 10 minutes late to a small gathering of
people.
· People
are generally expected to arrive to large parties 30 minutes to an hour late,
especially if they don't know the host well. It can be considered socially
awkward to arrive on-time to a large party where many people do not know each
other.
· Being
late is more acceptable to parties and large social gatherings.
· Avoid
overstaying your welcome by remaining at an American’s home longer than
expected unless they urge you to stay.
Verbal
· Direct
Communication: Americans are very direct communicators. They tend to
convey their entire message verbally, paying less attention to body language.
People are expected to ‘get to the point’. This does not mean courtesy is
disregarded in communication, but it does mean that Americans may sometimes
miss nuances (such as understatement) in conversation or some types of humour
(for example, subtle sarcasm or ironic statements).
· Language
Styles: Americans are generally quite enthusiastic, assertive and
persuasive in their speech.
· Modesty:
Americans are not very modest (by an Australian standard) as boasting is not
cut down by tall poppy syndrome in their culture. People are
expected to speak on their own behalf instead of waiting for someone to tell of
their achievements or success for them.
· Raised
Voices: Americans may speak at higher volumes in public spaces, however they
generally do not appreciate loud or emotional outbursts.
· Silence:
Americans sometimes grow uncomfortable when social chat is punctuated with long
periods of pause or silence and often try to fill the gap in conversation.
Non-Verbal
· Eye
Contact: Eye contact should be maintained directly. It demonstrates warmth,
openness, honesty and approachability. If you make eye contact with a stranger
in passing (on the street, at a shop, in a hallway, etc.) give a small smile or
nod to acknowledge them. Continuing on your way without doing so means your
were simply staring or unfriendly, and is considered slightly rude.
· Physical
Contact: Generally, Americans are not very tactile outside
of their families and close relationships. However, cities that are more
internationally exposed may adopt more physical contact in their mannerisms.
Touching someone of another gender – especially in the workplace
– can be misinterpreted as sexual harassment.
· Personal
Space: Americans like to be given a fair amount of personal space, so try
not to encroach on it during a conversation. If an American feels you are ‘in
their face’ too much, they will probably not mention it and simply step back.
· Gestures:
It is best to nod or show some kind of sign that you are listening throughout a
conversation.
· Smiling:
Many Americans smile when passing strangers on the street as a simple gesture
of goodwill.
· Discussions
about terrorism, Islam, slavery and race relations can be
sensitive topics.
· If
discussing politics, expect to have to explain how aspects of the Australian
social system work (e.g. healthcare). The American political and social system
operates quite differently as a Republic.
· Public
anger is permissible to a degree, but if it gets out of hand people are often
taken to the side to vent in private. One is not necessarily expected to hide
their emotions, but keep them in check.
· There
is a strong cultural and religious narrative in America of the ‘Good
Samaritan’. As many as 1 in 4 Americans volunteer for non-profit organisations
and events. It is also common (in a relative sense to Australia) for people to
reach out and help total strangers on impulse.
· 13
is an unlucky number to the superstitious, and therefore some buildings may
skip it when numbering floors.
· Americans
write the date as month/day/year.
· Americans
use the imperial system of measurement instead of the metric system (e.g. miles
vs. kilometres, pounds vs. kilograms).
· Americans
can be very passionate about those sports that have originated in the USA. If
you support a team adverse to an American’s, take light insults and slurs without
offence. It is all in the name of sportsmanship and doesn’t go so far as to
ruin relationships.
· Over
68% of American adults over 20 years-old are considered overweight, with a
third of all adults considered to be obese. If talking about this, it’s less
inflammatory to frame it as a social problem as opposed to a result of people’s
poor willpower.
· Some
important laws vary significantly between states in America. For example, the
age of independence, drug laws and sentencing laws can drastically differ from
state to state. Thus, when travelling in America, be aware that some things
will not be permitted in all states.
Ethnic and Racial Sensitivity
America is becoming increasingly culturally sensitive in regards
to minorityraces and ethnicities. The following are
important points:
· The
term ‘African-American’ refers to the descendants of African slaves in America.
It is not always a black person’s term of preference as some feel no
affiliation to their Africangenealogy and would rather just be
recognised as ‘American’. Others are have other ancestry that they would rather
be referred to by (e.g. Caribbean or Afro-Caribbean). Alternatively, some black
people may identify as being ‘African-American’ for its cultural meaning in
contemporary America as opposed to its reflection of their African heritage.
· More
recently, black people have preferred their race to be
referred to as simply ‘black’, finding terms readdressing them by another
category to be insulting.
· The
term ‘people of colour’ is sometimes used as the politically correct
terminology to refer to anyone who is not white. However, the term is still
felt to be offensive by many as it implies that ‘non-coloured’ or white is the
norm or ideal. ‘Coloured people’ is considered even more offensive with its
link to the civil rights movement and segregated populations in the southern
states.
· Wearing
‘blackface’ (by which a non-black person paints themselves black to imitate
being of that race) is extremely offensive. Furthermore, it can be
offensive to depict the average black man or woman as ‘ghetto’ by connoting a
lack of education, drug involvement or violence.
· It
is offensive to culturally appropriate the Native Indian headdress for a
decorative costume.
· ‘Hispanic’
refers to people from a Spanish-speaking countries while ‘Latino’ refers to
people of Latin American origin. Latin America includes a diversity of
countries that speak Spanish, Portuguese, French, etc. People from any of these
countries may find the terms to be inadequate as they group together a big
variety of cultures. If referring to their background, it is best to define
them by their nationality.
· Latino
and Hispanic are not races but are rather recognised as ethnicities.
Thus, a Latino person may be black, white, Asian, etc.
· It
can be offensive to assume that someone is not Latino or Hispanic because they
have white or Anglo-Saxon physical features. The same applies to indigenous
peoples.
North Americans have had contact with Australia since the 1700s.
Many arrived due to the benefit of a strong trade relationship between the two
countries. By 1901, 7,450 USA-born people were recorded living in Australia. In
the ensuing years, many more visited, but few chose to permanently migrate. The
post-war period between 1945 and 1960 saw a steady increase in arrival. By
1971, 39,040 Americans had settled in Australia. There has been a steady increase
of arrivals since. Numbers have grown from 43,670 in 1991, to 53,720 in 2001,
to 77,010 in 2011, and 86,125 in 2016.
While the majority of Americans living in Australia are of
European backgrounds, the population also includes those with Hispanic and
Latino, African American and Native American ancestry. Children (0-15yrs) and
youth (16-25yrs) are strongly represented among the USA-born population
compared to many other overseas-born populations in Australia. This indicates
that American migration often incorporates entire family units. However, the
biggest increase in American migration has been of women in their 20s.
Amongst the USA-born people in Australia, Catholic and Anglican
Christianity (26.3%) are the major religious affiliations according to the 2011
Census. 36.3% identified with another religion and 32% claimed to be
unaffiliated with any religion.
Many USA citizens see Australia’s employment opportunities and
lifestyle more favourably. Due to the colonialhistory between the
two countries, many also find the culture to be very compatible with their own.
In general, these cultural similarities afford North American migrants relative
ease acculturating to Australia. They do not encounter the same language
barriers, cross-cultural difficulties and social isolation
that some other migrant groups face. The majority of Americans in Australia
have been living in the country for a decade or longer, and are therefore
relatively well settled in the country.
101 Characteristics of Americans/American Culture
There are 101 characteristics of American so that you all be known
the differences between American and British, are following :
1. America is enormous: the third largest country in the world
with a population of more than 300 million people.
2. Americans come in all colors, have all types of religions, and
speak many languages from all over the world.
3. Americans are extremely independent, individualistic, and like
to be different from each other.
4. 66% of Americans are overweight; 37% of those are obese.
5. Americans believe in freedom of choice.
6. Americans need a lot of “elbow room”; they like personal space
around them.
7. Approximately 1% of Americans are homeless (3.5 million
people).
8. Americans talk easily to the homeless but use good judgment and
are careful with whom they talk.
9. Sadly, the streets of major cities are often dirty.
10. Many people, especially teenagers, wear strange clothes, and
many have tattoos and body piercings.
11. Americans follow the rule of law.
12. Littering (throwing garbage on the street), graffiti and
tagging (writing on the walls), and loitering (standing around and doing
nothing) are against the law and are punishable by a fine or jail.
13. Discriminating against or making any insulting statement about
someone else’s religion or ethnicity is against the law and could be punishable
as a hate crime.
14. You must be over the age of 21 and you must have an
identification card with a photo to buy or drink alcohol.
15. In most states, it is illegal to buy cigarettes if you are
under the age of 18 and often you can only smoke in certain places.
16. Americans are extremely informal and call most people by their
first name or nickname.
17. Americans smile a lot and talk easily to strangers, sharing
personal stories.
18. Asking “How are you?” is simply a greeting and is not a
question about your health.
19. When Americans put their hands on their hips, they are usually
relaxed; when they fold their arms tightly across their chests, they are angry
or very serious (or cold).
20. Americans don’t push or stand too close to anyone in line.
They always wait their turn.
21. In a restaurant, the server is usually very friendly and
helpful and often will tell you his or her name.
22. When the service is good, tipping is expected to be 15–20% of
the bill.
23. Polite Americans eat with one hand while the other one is
under the table on their laps.
24. Usually, when friends meet at a restaurant they each pay their
share of the bill or split the bill in half. It’s called going Dutch.
25. If you have guests over to your house, turn off the
television, make sure your music isn’t too loud.
26. Americans have parties for many reasons. Sometimes they are
held for friends to get together and to meet new people. There is rarely music
or dancing at a typical American party.
27. When you meet Americans, be sure to look them in the eye,
smile, and shake hands.
28. Make small talk at the beginning of a conversation. After a
few questions, you will be asked, “What do you do?” (This means what is your
job?)
29. For weddings and showers, people register for gifts at a
specific place.
30. Americans open presents and cards in front of people.
31. Be sure you include a card with your gift. The person given
the gift will send you a thank you card.
32. At an American funeral, it is not normal to make loud sad
sounds. Americans try to keep strong emotions inside.
33. There is no traditional color or flower that symbolizes death.
Any and all flowers can be used at funerals.
34. We do not give money at a funeral. Sometimes, we send flowers
or plants to the ceremony.
35. After the funeral, there is usually a reception at the home of
the family. There is usually a lot of food and sometimes alcohol.
36. Never ask Americans a direct question about their religion,
age, money, salary, weight, or dress/suit size.
37. Do not make any racist or negative remarks about someone’s
religion, family background, or sexual preferences.
38. Men should not make any “sexist” remarks to or about
women—anything that would make women unequal to men.
39. Americans say that they don’t want to talk about politics, but
sometimes they do. It’s best to just listen first to see the other person’s
point of view before you let them know your thoughts.
40. Never go to someone’s house without calling first to see if it
is convenient.
41. If you are invited to an American party, do not bring your
children, friends, or family members without first asking the permission of the
host.
42. Time is money. Never be late to classes, employment interviews,
appointments, parties (especially your wedding!), etc.
43. Some Americans hug a lot. It is okay for women and men to hug
even if they are not close friends.
44. It is normal for American women to have male friends who are
just friends (and vice versa).
45. It is not uncommon for American men and women to share an
apartment as roommates and not have a sexual relationship with each other. 46.
Most American women do not like possessive or jealous men.
47. Most American women do not feel comfortable having the man pay
for everything all of the time.
48. Be careful: Meet new friends in a public place many times
before you get into a car or give out your address.
49. American parents speak to their children as adults and teach
them how to be responsible for their actions.
50. American parents encourage their children to question and
always ask “Why?”
51. It is normal for American children to have very messy rooms.
52. It is common for young Americans to carry security blankets or
a stuffed toy.
53. Americans do not hit their children but discipline them by
taking things away.
54. American men try to share equally with their wives in
parenting and housework.
55. Americans hire “babysitters” to take care of their children
when they go out or are at work.
56. Americans love their pets, sometimes more than they love
people.
57. Homosexuality is protected by law in the United States.
58. The majority of older Americans prefer to live in retirement
homes for independent living rather than to live with their grown children.
59. Americans admire youth and often work past age 65 and/or go
back to school.
60. Domestic violence is against the law. It is illegal to hit
anyone: a spouse, a parent, a child, and even a pet.
61. There are special seats in the front of buses reserved for
disabled people or senior citizens.
62. Be careful when you offer your seat on the bus to an older or
a disabled person. Most older people do not want to be thought of as someone
needing help.
63. Most buses require the exact amount of money and cannot make
change.
64. Because of pick-pockets, Americans carry credit cards and
checks, instead of a lot of cash.
65. Pedestrians always have the right of way.
66. Pedestrians must cross at a cross walk or unmarked
intersection. Crossing in the middle of the road is against the law.
67. If it is not a life or death emergency, do not call 911.
68. Rent must be paid on time or there is usually a late fee.
69. If you pay your rent by cash, be sure to get a receipt.
70. Americans love to hunt for bargains and often buy used things.
71. If the police put the lights on to tell you to stop your car,
move to the side of the road right away. Stay in your car.
72. Look directly at the officer. Smile and say, “What seems to be
the problem, Officer?”
73. When you drive, be sure to always have your license,
registration, and proof of insurance with you.
74. Never, for any reason, argue with or give money to a police
officer.
75. Always be on time to the job interview and to your job.
76. Dress appropriately for the job interview.
77. Smile, look the interviewer in the eye, and shake hands firmly
when you meet.
78. At the interview, be positive and describe your good
qualities.
79. Sexual harassment is against the law.
80. Students are expected to ask questions.
81. Never use a cell phone in class.
82. It is normal for an American teacher to sit on the desk.
83. Always call your teacher by his or her name.
84. It is never too late to go back to school and you can almost
always find free adult education classes.
85. It is permitted to visit most college and university campuses
to see what they are like.
86. Children from the ages of 6 to 16 must attend school in the
United States.
87. Do your own work. Copying from a book, a friend, or the
Internet is called plagiarism.
88. Cheating is serious, and the punishment is strong.
89. Americans try to take care of a medical problem early.
90. When you have a serious medical problem, it’s a good idea to
get a second opinion.
91. You can always ask the receptionist how much a doctor’s appointment
will cost. 92. When you need to make an appointment with a doctor, list all of
your symptoms in English before you call.
93. Most states have free or low-cost clinics.
94. Never go to a hospital emergency room unless it is a matter of
life or death.
95. Americans are really careful about not bothering anyone else
with their body odor or bad breath.
96. Most Americans take at least one bath or shower each day.
97. Most Americans put on a good underarm deodorant after bathing.
98. Throw all toilet paper and seat covers in the toilet to be
flushed away.
99. If you can’t understand the sign on the restroom door, ask
someone or check to see who goes in or comes out.
100. Americans often talk to each other or on the cell phone while
using the bathroom.
101. There are very few “public” bathrooms available in U.S.
cities and towns.
FACTS AND STATISTICS
· Location:
Western Europe
· Capital:
London
· Flag: The
national flag for the UK is known at The Union Jack and represents the three
older nations of Great Britain with the red cross of St George (patron saint of
England), the white saltire cross of St. Andrew (patron saint of Scotland), and
the red saltire of St. Patrick (patron saint of Ireland - Northern
Ireland being part of the United Kingdom)
· National
anthem: God Save the Queen is the patriotic song dedicated to the
reigning monarch of The United Kingdom
· Nationality: English,
Irish, Scottish or Welsh (or just British which covers all of them)
· Ethnic
Make-Up: white 87.2%, black/African/Caribbean/black British 3%, Asian
British: Indian 2.3%, Asian/Asian British: Pakistani 1.9%, mixed 2%, other 3.7%
(2011 census)
· Population: 66+million
(est. 2019)
· Population
growth rate: 0.8% annual change (2015)
· Climate: Temperate;
moderated by prevailing southwest winds over the North Atlantic Current; more
than one-half of the days are overcast.
· Time
Zone: Greenwich Mean Time (GMT) Britain operates daylight saving time
(DST) which begins on last Sunday in March; ends last Sunday in October and
puts the clock ahead of GMT by one hour
· Currency: Pound
Sterling, known as the Pound or Great British Pound (GBP)
· Government: parliamentary
constitutional monarchy
· Greetings
are usually informal in social settings.
· First
names are commonly used in social introductions.
· A
handshake is the common greeting, and should be firm yet not too strong.
· When
greeting each other, close friends may hug or kiss one another on the cheek,
while others may simply offer a nod.
· In
some casual settings, your name may be announced to the group at large. In this
case, it is assumed that you will get to know others’ names as you mingle.
· The
British don’t usually ask too many questions upon meeting someone as this can
be seen as prying. That being said, it is still best to ask a person
whereabouts in the UK they are from upon meeting them. This prevents you from
mistaking them as English if they are Scottish, etc.
According to the 2011 British Census, 25.67% of the British
population does not affiliate with any religion. Of those who are religious,
59.49% are Christian, 4.41% are Muslim and 1.5% are Hindu. Other religions make
up 1.94% and 7.17% did not give an answer. Each country within the United
Kingdom has its own Church (e.g. The Church of England).
Interestingly, despite the fact that almost 70% of the population
claim a religion in the national Census, other recent polls have strongly
indicated that less than half of the total population believes in God. For
example, in the British Social Attitudes survey of 2012, the proportion of
non-religious people almost doubled from the Census statistic. In a Gallup Poll
that asked the question “Is religion important in your daily life?”, 73% of
British respondents answered no.
Devotion to faith has also shifted between generations as figures
show that today, only a quarter of youths aged between 18 and 24 believe in
God. Furthermore, of those who do profess a religion, most are largely inactive
in its practice. For example, Christian church attendance has significantly
dropped since the 1950s. However, a 2014 poll found that Muslims are becoming
the most actively religious group in British society.
The average British family has classically been understood as
a nuclear family with their extended family living separately.
However, today the archetypical family (husband, wife and children) can no
longer be the exact social expectation. In the UK, one in three people is a
step-parent, step-child, adult step-child, step-sibling or step-grandparent.
According to the Office for National Statistics, more children are being raised
in single parent households. Also, as the stigma associated with premarital
intercourse has diminished, the number of unwed mothers has increased. Families
are increasingly incorporating LGBTQI+ relationships. As such,
children of same-sex couples are becoming more common.
However, while the traditional archetypal British family structure
is no longer an expected cultural standard, the family remains fundamentally
important to individuals throughout their life. The unique personal
relationships that family members share and the support they receive from one
another is considered the main form of the value of family membership.
The preference for most British families is to have a small family
unit. This allows mobility and relieves economic pressure over a parent’s
lifetime. Government studies show that most problems facing British families
relate to being financially stretched. Parents often make strategic choices
about their children's education to secure a good economic future for them.
Children are encouraged to be independent and self-reliant at an early age.
However, more adult children are living with their parents for economic reasons
than ever before.
The average ages at which family life-events occur (e.g. marriage,
children, retirement) are rising, as people are tending to wait until later in
life to have children. This reflects the growing individualist orientation
of both men and women – particularly of the middle class – to want to establish
a career for themselves and travel before starting a family. Women tend to be
much older when they have their first child than previous generations, the
average age being 29. As a result of this older age of conception, in vitro
fertilisation (IVF) is becoming more common. People are also working much later
into life with the abolishment of a default retirement age. It is now common
for people aged over 65 to remain in the British workforce for several more
years.
Gender does not dictate a person’s role or duty in the family;
women enjoy equal rights and the opportunity to choose their form of
contribution to the household dynamic. However, due to a number of reasons, more
women choose not to work full-time and prefer to be available to raise their
children.
Marriage and Dating
British dating practices are similar to those of Australians. It
is common for couples to meet though their social circles, workplaces or social
hobbies. Online dating services are popular amongst several age groups.
Dates usually happen in contexts that allow for the couple to
engage in enough conversation to get to know one another (for example, over a
meal or drink). It is common for a British person to ‘date’ or get to know
multiple people at once over a period of time without having an exclusive
relationship with any of those people. If feelings develop for a particular
person, they usually stop meeting new dates or seeing others. Instead they
usually pursue that one person until he or she agrees to be in a committed
relationship with them or indicates they are not interested.
While unmarried cohabitation and divorce have increased, British
people remain committed and dedicated to partnership. Emphasis is placed on a
couple’s intimate love for one another, rather than the social expectations of
a marriage contract. The average British couple will be in a relationship for
multiple years and live together before getting married. This varies significantly
between individual circumstances and family backgrounds. The average age of
(first) marriage is 33 for men and 30 for women.
Almost half of British marriages end in divorce. However, the
institution of marriage is still dominant and highly valued. It is expected in
society that any strong couple will want to ‘take that step’. Same-sex couples
can also legally marry in England, Wales and Scotland. Nevertheless, some
couples (both same-sex and straight) choose not to marry and remain in a de facto
partnership whilst maintaining the same function and relationship as a married
couple.
· British
naming structure is the same as Australia’s: [first name] [middle name] [last
name] (e.g. Roy Travis BROWN).
· Previously
first names were based on Biblical names such as ‘Zacharias’, or names for
religious principles such as ‘Grace’. This practice still occurs, but in more
recent times many British will often choose names for their children that sound
nice or are influenced by popular culture.
· A
common convention is for parents to choose names that honour people (e.g.
parents naming their son 'Henry' to pay respects towards King Henry).
· Often
naming is patrilineal and children will adopt their father’s surname.
· New
Years Day (1st of January)
· Burns’
Night (25th of January) -Scotland
· Valentine's
Day (14th of February)
· St.
David’s Day (1st of March) - Wales
· St.
Patrick’s Day (17th of March) -Northern Ireland
· Lent
(March/April)
· Easter
(March/April)
· April
Fool’s Day (1st of April)
· St
George’s Day (23rd of April) -England
· May
Day or Beltane (1st of May)
· Queen’s
Birthday (13th of June)
· Battle
of the Boyne (12th of July) -Northern Ireland
· Bonfire
Night (5th of November)
· Remembrance
Day (11th of November)
· St.
Andrew’s Day (30th of November) -Scotland
· Christmas
Day (25th of December)
· Boxing
Day (26th of December)
· New
Year’s Eve (31st of December)
· Always
say “please” when asking someone for help.
· It
is often considered impolite to ask a direct question about someone’s salary,
wealth, weight or age.
· Spitting
in public is considered rude.If there is a line for something, always queue and
wait for your turn.
· To
call over a waiter or person of service, do not wave or yell. Instead, keep an
eye out for them until they make eye contact, and then nod or raise your hand.
You may also gently say “excuse me” as they pass by.
· It
is considered rude ‘put someone on the spot’ by asking difficult or
uncomfortable questions in any situation.
Gifts
· Gifts
are typically only given on special occasions (e.g. birthdays, Christmas).
· People
tend to open gifts in front of the giver, either upon receiving them or later
along with other presents.
· Recipients
don’t usually expect to receive gifts of a high monetary value, but rather that
the gift will reflect their interests.
· Token
gifts may be given when visiting someone (e.g. wine, chocolate).
Visiting
· Arrange
a visit before going to a British person’s house. Do not arrive unannounced or
bring friends and family along unless you’ve asked them beforehand.
· Avoid
arriving early to a one’s house unless you've asked the hosts.
· It
is generally okay to be 10 to 15 minutes late to a small gathering of people.
However, if you are meeting at a restaurant, it is important to be punctual as
people will wait for you to order their food.
· Being
late is more acceptable when attending parties and large social gatherings.
· If
you visit a British home, you may not always receive a tour of the house, and
many of the doors might be closed out of privacy.
· Avoid
overstaying your welcome by remaining at a British person’s home longer than
expected unless they urge you to stay.
Do's
· Make
an effort to keep interactions polite and friendly, evenly balanced with directness,
humour and humility—even when under pressure. Rudeness is often remembered.
· Keep
a balance on how direct you are and be careful not to introduce difficult
topics bluntly.
· The
British are less likely to complain about smaller inconveniences that arise in
life, so try to be patient with such matters as well.
· Control
your anger or emotions as public outbursts and large displays of emotion are
uncommon.
· If
you want to criticise or ridicule something that is not of a wholly serious
matter, it’s best to use humour to do so. Directly complaining about
inconsequential things can make the British uncomfortable as they rarely do so
themselves.
· Acknowledge
where a person is from in the UK (i.e. England, Scotland, Wales, Northern
Ireland), but do not draw upon stereotypes to distinguish them.
Do not's
· Do
not boast or make ostentatious comments that give the impression that you see
yourself as superior to others. The British will find this contrived and
obnoxious.
· Do
not be overly critical in public. The British like to minimise confrontation,
so complaining loudly (e.g. to a waiter) while in their company will most
likely embarrass them.
· Avoid
asking about personal matters when beginning a conversation—particularly those
concerning one’s relationship or financial situation. If one is not forthcoming
on a point of discussion, digging further to encourage openness is unlikely to
work. It is best to change the topic and talk about something less personal,
such as the weather or a sporting event.
· The
British like to tease, so do not take their jokes too seriously or literally.
Verbal
· Indirect
Communication: The British are relatively indirect communicators; they
strongly avoid creating conflict and therefore take all necessary measures to
remain polite throughout discussion. This involves making indirect statements
that vaguely communicate their message without ‘rocking the boat’ (upsetting
the status quo). As a result, people often have to read between the
lines since what is said is most likely an understatement of what is actually
meant (e.g. “not bad” means something is in fact quite good).
· Self-Deprecation:
The British are quite self-deprecating in conversation in an effort to come
across as humble, honest and relaxed about themselves. Feel free to join in
with the jokes by criticising yourself in a similar matter. That being said,
avoid finding such jokes too funny, enthusiastically agreeing to these
self-deprecating comments, as this can become insulting.
· Humour:
Humour is used in much of their communication, so expect some light-hearted
joking to be involved in most conversations. Jokes about situational
circumstances are often used to lighten moods or approach difficult topics in
an indirect way. That being said, British sarcasm and understatements can be
very subtle and nuanced, sometimes making it difficult for Australians to
detect whether they are kidding or not. In this case, remember these
communication habits and know that they’re most likely joking.
· Listening:
The British are polite listeners, rarely interrupting others unless they need
clarification about something.
· Voicing
Displeasure: British people are not likely to complain, and will tolerate
bad service or food in order to avoid making a scene. Therefore, they might
become very nervous if you voice your dissatisfaction in public.
· Criticism:
Personal criticism should be voiced in an indirect way as well. Otherwise, this
will only make your British counterpart hostile and defensive, and your
criticism will be ineffective.
Non-Verbal
· Expression:
The British do not always give away their emotions via facial expressions.
For example, they may not show it if they have been offended. On the other
hand, keeping a straight face can be the punch line to many jokes. That being
said, keep in mind that even if one’s facial expression is serious, they may simply
be continuing their sarcastic humour.
· Personal
Space: The British like to be given a fair amount of personal space, so
maintain an arm length's distance between yourself and the person speaking.
Standing too close can put people off.
· Physical
Contact: British culture is generally quite reserved. People are generally
comfortable touching those those they know well (e.g. backslapping is common
among close friends). However, women tend to be more physically affectionate
with one another than men.
· Gestures:
Gestures are usually quite reserved, polite and less demonstrative. For
example, to tapping the side of one's nose means that something is confidential
or to be kept secret. It is considered offensive to make a V-sign with your index
and middle finger, the palm facing inwards and the top of the hand facing the
other person. This is another way of saying “up yours” in their culture.
However, the V-sign with the palm facing outwards is understood as the sign for
victory or peace.
· Eye
Contact: It is best to make direct eye contact that breaks away now and
again. Prolonged eye contact can make people feel uncomfortable, and staring is
impolite. If talking to a group, be sure to make equal eye contact with all who
are present.
· Patience:
The British are usually very patient and queue for everything, so it is best to
imitate this behaviour. If you try to hurry someone, you will most likely have
to wait even longer.
· British and English are
not the same thing. ‘British’ refers to all people from England, Scotland,
Wales and Northern Ireland, whilst ‘English’ refers to people only from
England. The same applies to ‘Scottish’, ‘Welsh’ and ‘Northern Irish’.
· When
it comes to sports, the British are often openly impassioned fans. People may
openly boast and taunt those who support opposing teams. However, players
themselves are still expected to be slightly self-deprecating.
Meetings
· Make
the appointment for your meeting a few days in advance, and indicate what its
objectives are beforehand as well. If you already have a written agenda, people
will appreciate you sharing it with them.
· Tardiness
reflects badly in a professional setting, so make sure to arrive on time or
slightly early. If you’re chairing the meeting, it’s more crucial to start
punctually.
· Business
cards are exchanged during introductions without formality.
· Before
you begin discussing business, break the ice with a few minutes of social
conversation. Only talk about impersonal topics (such as the weather) to avoid
intruding in their private lives.
· Meetings
should follow a set agenda, but expect them to be quite time-consuming.
· The
British use humour throughout dealings to lighten the setting, so reciprocate
this to build a good atmosphere for discussion.
· Always
give the impression that everything is well managed and under control. The
British like to feel relaxed about business, no matter what the situation may
be.
· Avoid
making exaggerated claims as everything will need to be backed up with facts
and figures.
· If
you sound overly rehearsed, people may become suspicious of you as they tend to
be sceptical of slick social spiel and formality.
· In
an effort to be diplomatic, the British do not disagree very openly. Instead,
they may use vague statements (e.g. “That might be tricky”), humour and
tentative or non-committal agreements (e.g. “Hmm, that’s an interesting idea”)
to indicate that they are not in full agreement with you.
· Vagueness
is also a way of stalling for time, so take another route if you notice this.
· Appeal
to common sense during negotiations, and emphasise win-win scenarios.
· The
British are likely to 'keep their cards close to their chest' (to withhold
information or be secretive), so be careful not to expose too much of your
position either.
· They
generally do not like to rush and are unlikely to commit to anything
immediately, so don’t expect final decisions to be made during first meetings.
To promote timely decisions, ask suggestive questions such as “Do you think we
could make a final decision at our next meeting?”. This will indicate that
there is a specific time frame for them to work within.
· Although
meetings are often inconclusive, everyone who attended is expected to leave
with a specific task.
· Finalise
all agreed-upon commitments in writing.
Hierarchies
Managers may appear to be part of the team as they only keep a
marginal power distance, but business hierarchies are
still definitive. The status of managers may be hard to detect as they try to
have consensus before directing others. Furthermore, directions are hinted at
and instructions are polite requests such as, “Perhaps we should try…”, or “Do
you think you could…”. This avoids regimentation and formality in the
workplace. Nevertheless, managers’ suggestions are to be followed as though
they were given as firm orders.
Considerations
· The
British enjoy working with those who they have some kind of familiarity with.
Thus, try using a third party introduction to initiate business relationships.
· The
pub is often an intermediate place between work and socialisation where
colleagues can rest their professional pretences and bond in a non-hierarchical
setting.
· You
may be invited to meetings at pub lunches or over dinner. In these settings,
the host who offered the invitation pays the bill.
· Much
importance is put on fair play in the British business culture. Thus, while it
is okay to be competitive, impeding on others and playing dirty will be
remembered and denounced.
· Nepotism in
the workplace is often frowned upon.
· If
you are a higher-ranking executive, do not boast of your importance.
· British
executives are likely to have their annual budget in mind when engaging in a
large deal.
· On
the Corruption Perception Index(2017), the United Kingdom ranks 8th
out of 180 countries, receiving a score of 82 (on a scale from 0 to 100). This
perception suggests that the country’s public sector is relatively clean from
corruption.
Socialization
· The
mother is typically the primary carer of new born babies and small
children. Employment law enables them to take a year off work following
childbirth to care for their new-born baby.
· Upon
a mother’s return to work, although grandparents increasingly fill the gap to
help care for their grandchildren, many others place their child in a nursery.
· Gender
led toys and family life often mean that gender roles are formed at a fairly
early age. There is a popular expectation that girls will dress in pink,
wear nice dresses and play with dolls while boys are often encouraged to dress
in blue and play with toys such as tractors and cars.
Economy
· The
Gross National Income in the UK increased from 492534 GBP million in the latter
part of 2016 to 494149 GDP million in the first part of 2017. In January 2017,
the UK national debt stood at over a trillion GBP which is equivalent to 86.5%
of GDP.
· The
UK imports a quarter of its food from the EU but with the collapse in the value
of the Pound against the Dollar following the vote for Britain to leave the
European Union, prices are set to rise dramatically. In 2015, Britain exported
£18 billion worth of food and drink whilst spending around £38 billion on
importing food and drink.
Food
· Even
if British food has not got an exceptional reputation in the world, there are
some traditional foods in the United Kingdom and traditional British beers. The
English breakfast and fish and chips are the most iconic dishes in the UK.
· Traditional
British foods typically centre around the concept of ‘meat and two veg’, which
means in essence that the dish will contain a type of meat (usually beef, pork,
lamb or chicken), two types of vegetable (typically root vegetables) and potatoes.
· Furthermore,
as it is a multicultural country, you can now enjoy food from all parts of the
world in the UK. Curry is now the nation’s favourite dish, being brought over
from the Indian sub-continent with migrants.
Arts, Humanities &
Popular Culture
· The
British people have traditionally enjoyed social interaction relating to
popular culture throughout the centuries.
· The
theatres have long been well supported with entertainment ranging from music to
drama and to comedy. In the 19th Century, the Music Hall was the mainstay of
entertainment offering all manner of acts from singing to acrobatics.
· The
cinema is very popular as are the numerous social clubs across the country.
Music too plays an important role in popular culture and has been the
forerunner in exports.
· The
UK is home to the Beatles, the Rolling Stones, Adele, and many other artists
who have made it to the world stage. Jungle, Dubstep, Grime and other modern
forms of dance music also originate from the UK.
· Traditionally
music and social gatherings have been the cement in isolated communities over
the centuries with dancing and singing. The Scottish and Irish Ceilidh is a
traditional social gathering involving Gaelic folk music and dancing either in
a house or larger venue. The Welsh people are known for their singing voices
and the Welsh Men’s Choir is renowned World Wide.
· Art
and literature has also played a focal part in the history of UK culture. There
are many art galleries throughout the country and Britain is known for its
history of authors such as Virginia Woolf, TS Eliot, Agatha Christie and Jane
Austen.
SOCIAL & ETIQUETTE
Naming conventions
· In
the UK, the first name is also known as ‘the Christian name’, although this has
little to do with religion today. This is traditionally followed by a middle
name and then the family name which in the UK is known as the surname.
· In
previous centuries children tended to be named after a member of the family or
a religious figure. Catholic families, in particular, tend to name their
children after saints.
· In
modern times, children are often given names that are liked by the parents and
which have no particular significance regarding family or religion. Some children
are named after famous football stars, singers or film actors.
· Traditionally
when couples marry the woman takes her husband’s name as her surname but some
couple now choose to amalgamate their names which is referred to as a
double-barrelled name.
Meeting & Greeting
· Although
the British may appear on the surface to be reserved and perhaps even aloof,
they are in fact friendly people and welcoming to foreign visitors.
· The
etiquette when greeting is to shake hands with all those present, even
children.
· At
social or business meetings, it is polite to also shake hands upon leaving.
Hand-shakes should not be too hearty, just a light friendly touch.
· Last
names should be used with the appropriate title unless specifically invited to
use the first name.
Communication style
· The
British have an interesting mix of communication styles encompassing both
understatement and direct communication.
· Many
older businesspeople or those from the 'upper class' rely heavily upon formal
use of established protocol.
· Most
British are masters of understatement and do not use effusive language. If
anything, they have a marked tendency to use ‘qualifiers’ such as 'perhaps',
‘possibly’ or 'it could be'.
· When
communicating with people they see as equal to themselves in rank or class, the
British are direct, but modest. If communicating with someone they know well,
their style may be more informal, although they will still be reserved.
· Written
communication follows strict rules of protocol. How a letter is closed varies
depending upon how well the writer knows the recipient.
· Written
communication is always addressed using the person's title and their surname.
First names are not generally used in written communication, unless you know
the person well.
· E-mail
is now much more widespread, however the communication style remains more
formal, at least initially, than in many other countries. Most British will not
use slang or abbreviations and will think negatively if your communication
appears overly familiar.
Gift Giving
· It
is customary to take a small gift for the host if invited to their home. This
is usually either a bottle of wine, flowers or chocolates. Some people may send
flowers in advance of a dinner party but it is equally acceptable to take them
on the day. Gifts are opened on receipt.
· It
is not usual for gifts to be exchanged in a business setting.
Dining & Food
· Table
manners are Continental, i.e. the fork is held in the left hand and the knife
in the right while eating.
· The
fork is held tines down so food is scooped on to the back of the fork. This is
a skill that takes time to master.
· Remain
standing until invited to sit down. You may be shown to a particular seat.
· Do
not rest your elbows on the table.
· If
you have not finished eating, cross your knife and fork on your plate with the
fork over the knife.
· Indicate
you have finished eating by laying your knife and fork together at the clock
position of 6.30.
· Toasts
are given at formal meals when the host will raise a glass (usually wine but a
soft drink is acceptable) and will invite the guests to commemorate a person or
event. The guests then raise their glass and repeat the toast before taking a
sip of their drink.
· When
in a pub, it is common practice to pay for a round of drinks for everyone in
your group.
· If
invited to a meal at a restaurant, the person extending the invitation usually
pays. It is important to arrive on time. Do not argue about the check; simply
reciprocate at a later time.
· Do
not wave your hand or call out to summons a waiter if in a restaurant.
Visiting a home
· Unlike
many European cultures, the British enjoy entertaining people in their homes.
· Although
the British value punctuality, you may arrive 10-15 minutes later than invited
to dinner.
· It
is not always required to remove your shoes when entering a British home, but
it is recommended that you ask upon entry whether or not shoes can be worn.
Taboos
· Do
not rest your elbows on the table.
· Do
not stare.
· Do
not be overly familiar with people you do not know well.
· Do
not ask personal questions such as how much someone earns, who they voted for
etc.
· Do
not speak too loudly or cut into a conversation.
BUSINESS CULTURE &
PRACTICE
What to wear?
· Although
the rules on business wear have changed in the last decade and some professions
are less formal, more conservative businesses still expect men to wear a suit
and tie and women to dress smartly.
· This
may involve a smart, unfussy dress and shoes but it is also acceptable for
women to wear trousers, a smart blouse and jacket.
Titles
· In
addition to formal professional titles, (such as doctor or professor), it is
polite to refer to men with ‘Mr’ and women as ‘Mrs’ (if married) or ‘Miss’ (if
unmarried).
· Formal
titles should be used in business unless otherwise stated.
Business cards
· These
are usually given at the end of a meeting.
· There
is no ceremony as to business card giving in the UK.
· Do
not be surprised if someone writes on your business card.
Meetings
· Meetings
always have a clearly defined purpose, which may include an agenda.
· There
will be a brief amount of small talk before getting down to the business at
hand
· If
you make a presentation, avoid making exaggerated claims. Make brief eye
contact with the team members to encourage a feeling of inclusion.
· Make
certain your presentation and any materials provided appear professional and
well thought out.
· Be
prepared to back up your claims with facts and figures. The British rely on
facts, rather than emotions, to make decisions.
· Maintain
a few feet of personal space.
· Always
be on time to a meeting if not a bit early.
· If
you have hosted the meeting then you should send an email summarizing what was
decided and the next steps to be taken.
Negotiating
· Major
decisions are made from the top and will be passed down the chain of
management.
· Any
hard selling or confrontation is ill-advised.
Management
· The
style of management in the UK has been changing over the past few decades from
what may be perceived to be stuffy, conservative values to a more open and
progressive approach recognising the significant role played by the
employees.
·
Where
meetings are concerned, it is important to treat all people with respect and
deference and that time should not be wasted.Always
arrive promptly prepared for the discussions on the content of the business at
hand. Although
some organisations will appear to be hierarchical people within the company,
whatever their position, play an important role in the decision-making process
for the greater good of the company. Employees
expect to be consulted on issues that affect their working environment and
morale.
References:
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